Profitfirst Investment is strongly committed to protect the privacy of its customers/users/service hirers and to keep the personal and financial information secure. We herewith disclose our privacy practices and encourage you to read our privacy statements to understand our policy.

Information Security Policy

This website and/or App ("Website") does not collect personally identifiable information about you except when you specifically and knowingly provide it. Profitfirst Investment may use your personally identifiable information to operate the sites and services and to inform you of new features, services, and products.

Profitfirst Investment has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web / internet. However, Profitfirst Investment or any of its associates/employees/partners cannot be held liable for disclosure of the confidential information when in accordance with this Privacy Commitment or in terms of the agreements. In the course of using this website or availing the products and services vide the online application forms, inquiries, feed-backs, subscriptions, and questionnaires, Profitfirst Investment and its Affiliates may become privy to the personal information of its customers, including information that is of a confidential nature.

We shall continuously provide training and awareness improve the Information Security to reduce business risks and management is committed to provide all resources to protect customer information and safeguard information asset.

This privacy policy sets out how Profitfirst Investment uses and protects any information that you share when you use this website. Profitfirst Investment is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Profitfirst Investment may change this policy from time to time by updating this page. This policy is effective from June 1, 2018.

Profitfirst Investment understands that our relationship is strongly built on trust and faith. In Course of using information on this website or availing the services, Profitfirst Investment may become privy to the personal information of its customer including information that is of confidential nature. Profitfirst Investment is strictly committed to protecting the privacy of its customers and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web. However, it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the Customer or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required. Hyperlink Policy for users Any hyperlink to other Internet sites is at the customer's own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by Profitfirst Investment, in any way or manner. Profitfirst Investment is not responsible for the setup of any hyperlink from a third-party website to Profitfirst Investment.

What we collect

We may collect the following information:

Name and contact details

We may collect personal information directly from you, such as your name, email address, contact details, or other identifiers, when you register an account, make a purchase, or interact with certain features of the application.

Your personal information is used to provide you with access to the application's features and functionalities, personalize your experience, and communicate with you about your account or transactions.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You have the right to control and manage your personal information within the application. You can update your account details, manage your communication preferences, or exercise your rights under applicable data protection laws.

You can also choose to delete your account or request the deletion of certain personal information by contacting us through the provided channels or there is an option in app settings page.

Collection/Use of image data

When you grant permission, our application may access your device's camera or photo gallery to enable features that involve capturing, uploading.

The images you upload or capture within our application may be used for document verification in Video KYC by the application.

We do not share your image data with third parties unless required by law or necessary to provide the services you have requested.

Use of location data

We access your location to verify your identity and grant access to the application's features and functionalities.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at inquiry.profitfirst@gmail.com. We will promptly correct any information found to be incorrect.

Security certificates

Profitfirst Investment is an Mutual Fund Distributor company. We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

When it comes to data security, our goal is to ensure that: Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.

All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards.

Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfil a transaction request.

To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.